TRADEMARKS The trademarks, service marks, logos and graphics (collectively "Trademarks") appearing on Mitel's Internet sites or in its publications are registered and unregistered trademarks of Mitel Networks Corporation (MNC) or its subsidiaries (collectively "Mitel") or others. No part of this document can be reproduced or transmitted in any form or by any means - electronic or mechanical - for any purpose without written permission from Mitel Networks Corporation. Revisions of this document or new editions of it may be issued to incorporate such changes. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. MRCPv1 is using RTSP protocol which is based on TCP so socket failure on Nuance side is detected better and resource is getting out of service instantly.1 Mitel MiContact Center Enterprise NUANCE SOFTWARE INSTALLATION GUIDE (ASR & TTS) Release 9.1Ģ NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation (MITEL ). My preference is MRCPv1 because MRCPv2 is not as good in failure detection. If you want to use MRCPv2 then is like (both for ASR and TTS) All that stuff are in the Genesys manuals.įor ASR the is like rtsp://:4900/media/speechrecognizerįor TTS the is like rtsp://:4900/media/speechsynthesizer You need to create the Resource Access Points. You don't need to install MRCP Client (MCP has built in MRCP client). You'll need to do it like that (I mention the procedure for both ASR and TTS):Ģ) Install Nuance Recognizer (the NRec-9xxx file)ģ) Install the language packages (like NRec-9xxxxx-en-US)Ĥ) Install Vocalizer (the vnetwork_5xxx_SDK_corexxx)ĥ) Install the voice package (nvm_5xxx_Voicexxx_Bod)Ħ) Install Nuance Speech Server (NSS-server-5xxxx)
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